XF***

Delivery  Jul 31,2024 PM 20:30

Hello! I wanted to know how long would the delivery be to Dubai, UAE?

Official mallSep 14,2024 PM 18:33

Dear customer,

It is a pity that we can not ship to Dubai.

Best wishes

XPPen

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XF***

Goods  Feb 26,2023 PM 22:40

Heya! I'm just asking here to be sure, but does this pen work for the Artist 15.6 pro? It says Artist 15.6 in the description, without the 'pro'. So does it not work for the pro version or does it apply to that one as well?

Official mallMar 03,2023 PM 16:47

Dear customer,

It could not work with Artist 15.6 Pro.

Please visit this link. https://www.storexppen.eu/buy/20.html

Best wishes

XPPen

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ra***

Customer Service  Oct 12,2022 PM 14:15

I have a Deco 01 serial number: diec305591366b. I think this is just Deco 01, not V2. I would like to know if this pen is compatible with my model. Thanks

Official mallOct 13,2022 PM 18:38

Dear customer,

Please choose the pen from this link.https://www.storexppen.eu/buy/28.html

Best wishes

XPPen

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Ij***

Goods  Mar 30,2022 AM 04:12

Dose the gstar 640s stylus work with gstar 640

Official mallMar 30,2022 AM 09:59

Dear customer,

It could not work with Star G640.

Please choose the P01 stylus for Star G640.https://www.storexppen.eu/buy/29.html

Best wishes

XP-Pen

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XF***

Goods  Mar 05,2022 PM 23:25

How long is delivery to Poland, and does it work for the Deco01 V2?

Official mallMar 07,2022 PM 12:09

Dear customer,

Thanks for your interest in our product.

The pen is valid for Deco01 V2.

The shipping time is 3-6 business days to Poland.

Best wishes

XP-Pen

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St***

Goods  Oct 02,2021 PM 15:35

I've purchased the product and get the tracking code, it sends from China. I wonder how long will it take to send the packet from China to Sweden?

I've purchased artist 15.6 before and it was sent from German so the delivery was fast.

Official mallOct 03,2021 AM 08:44

Dear customer,

Thanks for your feedback.

The shipping time is 10-20 business days.

Best wishes

XP-Pen

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XF***

Goods  Aug 03,2021 AM 00:18

Does it work for the Star 06c tablet?

Official mallAug 03,2021 AM 10:08

Dear customer,

Thanks for your inquiry.

Yes. Please choose the pen for DECO03 and it is suitable for Star 06C.

Any questions, please let us know.

Best wishes

XP-Pen

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Gi***

Goods  Dec 14,2020 PM 18:54

Can i purchase it without the pen holder?

Official mallDec 15,2020 PM 12:10

Dear customer,

You could send your request to our sales email: wsl@xp-pen.com

She will help you handle your matter.question.

Best wishes

XP-Pen

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Du***

Goods  Nov 06,2020 AM 00:13

Does it work for the Deco mini 7?

Official mallNov 06,2020 PM 12:00

Dear customer,

The pen could not support Deco mini Series.

Please choose P05D and visit this website :https://www.storexppen.eu/buy/102.html

Any questions, you could contact us by email too. wsl@xp-pen.com

Best wishes

XP-Pen

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Ge***

Delivery  May 04,2020 PM 23:50

How long is delivery to Malta? You send from Europe or China?

Official mallMay 05,2020 PM 19:33

Dear customer,

It is out of stock in EU warehouse.

The delivery time will be effected by COVID-19. It will be about 15-20 business days.

Best wishes

I want to answer