XF***

Goods Dec 13,2022 PM 17:14

Hei can you use this on Macbook pro (2020) regarding the port? it is an USB-C port.

Official mallDec 15,2022 PM 17:42

Dear customer,

It is compatible with MAC OS X 010.10 and above. And it is with a USB-C port.

Best wishes

XPPen

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XF***

Payment Sep 08,2021 PM 22:06

Hello! May i ask? I'd like to ask, the Deco Pro M, is 2,754,90 czk in my currency. (Due to the discount) will it be this way after i checkout, before the discount ends??

Official mallSep 09,2021 PM 12:09

Dear customer,

Thanks for your interest in our product.

The local currency price is for reference and it would be a little different due to the exchange rate.

The actual currency we get is EUR. The price is 106.49EUR before the discount ends.

Any questions, please let us know.

Best wishes

XP-Pen

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XF***

Goods Aug 03,2021 PM 20:59

About Deco Pro MS - it is good to work with Illustrator CC?

Official mallAug 04,2021 AM 11:22

Dear customer,

Thanks for your interest in our product.

Yes. It could support Illustrator CC.

Best wishes

XP-Pen

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XF***

Delivery Jul 04,2021 PM 15:26

I wanted to order Deco pro M. Can you say how long it would take to deliver to Croatia?

Official mallJul 05,2021 AM 10:55

Dear customer,

Thanks for your interest in our product.

The item you need is in stock in the EU warehouse. The shipping time is about 6-12 business days.

Sorry that we are unable to give you a specific delivery time at this special period.

We will do our best to speed up your package for you.

Best wishes

XP-Pen

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XF***

Goods Jun 28,2021 PM 16:37

Have display here graphic tablet?

Official mallJun 28,2021 PM 18:20

Dear customer,

There is no display of the product.

Please kindly note that Deco Pro could be connected with a PC or Android device to use.

Any questions, please let us know.

Best wishes

XP-Pen

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XF***

Goods Apr 17,2021 PM 20:52

Hallo, I want to take something for my sons. It will be used for drawing (my big one love it) and online education (webex). I saw that you answer to another that for education deco1 v2 is better. Will my sons (13 years old) have problem with this one if I will take it for them?

Official mallApr 17,2021 PM 23:42

Dear customer,

Deco pro is suitable for online education too.

It has a bigger size and more function like tilt than Deco01v2. It is up to the request of customer.

It would not be a problem if you take it for your son.

Any questions, you could contact our tech team too. service@xp-pen.com

Best wishes

XP-Pen

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io***

Goods Mar 29,2021 PM 21:00

Is the specific item suitable for teaching?

Official mallMar 29,2021 PM 21:56

Dear customer,\

Thanks for your interest in our product.

For online teaching, we would recommend DECO01V2, Star640, Stsr960, or Artist12Pro.

More details could be found.https://www.storexppen.eu/topic/3.html

Any questions, please let us know.

Best wishes

XP-Pen

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Da***

Goods Feb 28,2021 PM 18:05

Quick question, please: do you have a model (not... a small one - at least medium sized/A4) that supports wireless and has a tilt pen? And... which nibs go with the Deco Pro M? :)

Official mallMar 01,2021 AM 11:09

Dear customer,

Thanks for your interest in our product.

We would recommend Deco mini 7 Wireless for you. https://www.storexppen.eu/buy/118.html

It could support tilt with a smaller size and wireless connection.

But the nibs for Deco mini 7 wireless(P05D) is not the same as the Deco Pro_M(PA1) because they use different pens.

Please select the nibs for P05D if you need Deco mini 7W: https://www.storexppen.eu/buy/48.html

Any questions, please let us know.

Best wishes

XP-Pen

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DE***

Delivery Feb 09,2021 AM 01:28

hello i bought this graphic tablet few days ago and i got the tracking number , but i cant track my oreder and its been like this for days .is there any problem ? Also i made an account in your site after my pourchase and i cant see my orders from my accont . thank you :)

Official mallFeb 09,2021 PM 12:20

Dear customer,

Please send your order number and we would add it to your account.

Then we would send you an available link to trace your order.

Best wishes

XP-Pen

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Eu***

Delivery Jan 04,2021 PM 21:07

I ordered the Deco Pro M on the 24th of December. I wonder how long will it take to arrive?

Eu***Jan 06,2021 PM 22:00

It was a error by the company that was shipping the tablet. I talked to them and they said they will deliver it to me today.

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Ma***

Delivery Dec 15,2020 AM 01:59

Hi! I would like to buy Deco Pro M graphic tablet. How soon can I get it to Poland? Southern part of Poland

Official mallDec 15,2020 PM 12:12

Dear customer,

Thanks for your interest in our product.

The item you need is in stock in EU warehouse. The shipping time is about 5-10 business days.

Sorry that we are unable to give you a specific delivery time at this special period.

We will do our best to speed up your package for you.

Best wishes

XP-Pen

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At***

Delivery Dec 09,2020 AM 08:19

Hello there,
I bought yesterday an "XP-PEN Deco Pro M" from this site directly.
Given the conditions of the pandemic and its impact on product shipments, can you give me an approximate delivery date in Greece?
Don' t try to estimate local delivery times, cause the vary a lot. Only an approx. estimate of products entry at the Greek customs.
I understand that it will be only an estimate of course.
Thanks in advance

Official mallDec 09,2020 PM 19:48

Dear customer,

Please send us your order number and we would confirm it with the carrier.

Then we would send the result to your email.

Thanks for your cooperation.

Best wishes

XP-Pen

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mi***

Delivery Dec 04,2020 PM 20:22

Hi! I would like to buy Deco Pro M graphic tablet. How soon can I get it to Romania ? Thanks

Official mallDec 05,2020 AM 11:01

Dear customer,

The shipping time will be about 10-15 business days.

Best wishes

XP--Pen

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L ***

Goods Nov 16,2020 PM 17:45

Hello. Can i use the Deco Pro Drawing Tablet wireless somehow? Maybe with adapter? Thank You.

Official mallNov 16,2020 PM 18:48

Dear customer,

Thanks for your interest in our product.

Deco Pro series could not support wireless and it is connected with USB Type-C.

If you would like to order wireless graphics tablet, we would recommend Deco03&Star06.

DECO03: https://www.storexppen.eu/buy/3.html

Star06: https://www.storexppen.eu/buy/10.html

Any question, please let us know.

Best wishes

XP-Pen

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