Trust is our top priority. That’s why we offer you this unique opportunity:
Try our new Magic Note Pad for a full 100 days — Completely risk-free and only need €1.
Take as much time as you need to get to know every feature
Make full use of the features as much as you like
Not convinced? Simply return it and we’ll refund the full amount (Except €1)
1. Order & try: 100 days from receipt to enjoy your personal experience.
2. Decide: Keep it or return it — the choice is yours!
3. Return: Just send a simple email to shopeu@xp-pen.com — Just need to select a return reason from our options. Then we will full refund (Except €1) for you. lf you have the time, we are happy to you could leave your other valuable suggestions.
abusive or improper handling environmental influences (moisture, heat, power surges, dust, etc.) failure to observe any safety precautions failure to follow the user manual use of force (e.g. impact, shock, drop) unauthorised repair attempts
Three colour modes for an immersive reading experience
X3 Pro pen with 16K pressure levels: for precise, fine writing
XPPen Notes: professional note app — free for life
X-Paper display: read and write like on paper
Just contact us within 100 days of the delivery date. You can reach us by email, via social media, or through our contact form. We normally respond to emails within 24 hours on business days.
Note: Please do not return any products before contacting us. This will save both of us unnecessary effort. Thank you!
The 100-day satisfaction guarantee applies only to the first order of the Magic Note Pad. For all subsequent orders, our standard 30-day money-back guarantee applies.
Once the items have been received and inspected at our returns warehouse, we will refund the full purchase price within 3–5 working days.
We do not normally refund return postage costs or vouchers, unless there is a product defect or quality issue.
The satisfaction guarantee applies to all first-time orders placed through our online shop (www.storexppen.eu)
Yes, the Magic Note Pad must be returned in its original packaging with all accessories.
If items are damaged or parts are missing, we reserve the right to apply a depreciation charge.
Free Shipping
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Contact
Monday to Friday 10:30am - 6:30pm( PST)
Professional Support
shopeu@xp-pen.com service@xp-pen.com
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